'A chance to have my own voice': the care users redesigning support

*Medical research has done wonders to rid populations of diseases; however, the U.S. health care system has failed to appropriate the right resources to Medicare patients with one or more chronic conditions. Health Quality Partners in Doylstown, PA enrolls Medicare patients with at least one chronic illness and hospitalization and sends a trained nurse to see them on a routine basis, whether they are healthy or sick. As a result, the HQP program has reduced hospitalizations and cut Medicare costs.

People with HIV/AIDS don't always know where to go for help or don't feel empowered to return when psychiatrists or doctors seem unwelcoming. Organizations throughout Washington, D.C. are working against perception by providing comprehensive approaches to health care services.

When the coronavirus pandemic shut down school buildings and led to many people working from home in New York City, a city child care program was launched to give children a place to go while they were learning from home. However, the program failed to accommodate children with disabilities who required the assistance of a paraprofessional. After realizing the gap in care, the city is now working to increase access.

In Uruguay, illegality and stigma surrounding abortions resulted in problems with maternal mortality rates. Utilizing a unique solution, a medical protocol was created to provide initial information and followup care to women seeking abortions.

The International Board of Credentialing and Continuing Education Standards trains employees in the tourism industry to become autism certified, ensuring they know how to care for neurodivergent youth and their families when they’re at places like restaurants or theme parks. Several of these businesses have practices in place like offering noise-canceling headphones, access to quiet rooms or even hosting autism awareness weekends, helping to make the city the first Autism Certified City in the world.

Mexico's Pilot Program for Licensed Physicians brings Mexican doctors to the states to address the lack of culturally relevant healthcare and Spanish-speaking healthcare providers, particularly in rural areas with large immigrant populations. Currently, the program has 30 Mexican doctors working in various counties throughout the state.

A pair of doctors are working to make healthcare more accessible and affordable by training area hospitals to use new technology, like ultrasound devices, to detect non-communicable diseases. Through their newly established non-communicable disease clinic staffed with personnel trained to provide more precise medical care, about 1,100 patients have been cared for.

Birth in Color's doulas are filling the maternity care gap as rural labor and delivery rooms close, disproportionately impacting people of color. Doulas provide physical, emotional and informational support before, during and after childbirth, and advocate on the mother’s behalf. Doula care leads to improved birth outcomes and lower rates of C-sections, and in April 2022 doula services were added under the state’s Medicaid program.

Amidst electricity shortages, Health System Consultant Limited came to a local hospital’s aid, outfitting the medical center with solar panels to ensure patients can still access healthcare services. Since the installation, patients at the General Hospital in Maru say diagnosis speed and the quality of care they receive have improved.

Anambra State’s telemedicine program is closing the healthcare access gap in rural communities, making universal health coverage more possible. The program began in 2022 and has since hired and trained 42 doctors in providing remote healthcare. As more people use the telemedicine program, public trust in primary healthcare across the region is increasing.